KYC rejections are rarely “bad luck.” They come from small details: one letter off in your name, one cut corner, one shiny glare line. I use one simple routine, and it saves me from repeat uploads and support chats. You can do the same – read on and find out how.
I treat KYC like a checklist when playing at sites like amonbet casino. They ask for a selfie plus a passport/driver’s licence/ID, a proof of address, and proof that your payment method is yours. That fits this guide. Bonus-wise, new UK accounts can claim up to £3,000 + 300 spins across three deposits using AMON/SECOND/THIRD.
What Reviewers Check
Most reviewers look for fast matches, not deep detective work. They want your account info, your ID, and your files to line up with zero effort on their side. If something forces them to “guess,” you get a rejection.
Name Match Fixes
Name mismatch is the top reason I see for failed checks. And it’s usually not a “fake name” issue. It’s formatting.
Common Name Traps
That’s what causes trouble most often:
- Middle name on the ID, missing on the profile
- Two surnames squeezed into one field
- Hyphen or apostrophe removed by the site
- Local letters simplified (Š → S, Ö → O)
- Name order flipped (family name first on the document)
I once got rejected for “Aleksei” vs “Alexei.” Same person, different spelling. That was enough to block the match.
My Rule: Copy The ID Exactly
I always match the profile to the document, not the other way around.
- Open the ID and type the name exactly as shown (same order, same spacing).
- Update the account profile to match it.
- If the site blocks symbols, I use the closest plain version and message support: “Profile form removes symbols. My ID shows the full legal spelling.”
When A Linking Document Helps
If your proof of address shows a slightly different name (married surname, shortened first name), add a bridge doc that carries your full legal name. A bank statement or a government letter usually works best.
Photo Frame Rules
Bad crops fail even when the text looks clear, as reviewers want to see the full document. If you’re doing this on a phone, the site’s mobile flow matters more than people think. A clunky upload screen is how you end up with cropped corners or a screenshot file.
If you want an example of a mobile-first casino page people compare, see jackpot mobile casino. Then use the frame rules below, no matter what.
- Document on a dark, flat surface
- All 4 corners visible
- Small border around the document
- No fingers, no extra cards, no clutter
- One document per photo
If the site auto-crops, I zoom out a bit before upload. Auto-crop tools behave better when you give them room.
Light And Focus Setup
This is where most “looks fine to me” uploads die.
Glare Fix (No Flash)
Flash creates shiny lines across the text. So I do this instead: window light, indirect, soft. Then I tilt the phone slightly, so the light bounces away from the lens. If the ID is glossy, I move the card a few centimeters. Tiny shifts kill glare.
Blur Fix (Text Must Be Sharp)
If you get too close, your camera hunts focus, and the numbers go soft. I use a simple trick: step back and use 2x zoom. It keeps the text sharp. My quick routine:
- Wipe the camera lens
- Tap focus on the text line (not the face photo)
- Hold still for a moment after the tap
- Take 3 shots and pick the sharpest one
If the document number looks fuzzy, I retake. Reviewers reject soft digits fast.
The “Edited” Look To Avoid
I skip filters and “scan” effects. Over-cleaned images can look fake, even when they’re real. Clean light beats heavy processing every time.
File And Metadata Red Flags
Some systems dislike:
- Screenshots of documents
- Files saved through multiple apps
- “Edited with…” tags
- Aggressive compression from messengers
For these reasons, I upload the original camera file. I don’t screenshot my own photo, paste it into a doc to export a new PDF, or resize five times through random tools. If I must resize, I do it once, at high quality, then upload that final file.
Address Proof Quick Pass
If the casino asks for address proof, I aim for “no questions” clarity:
- Same name style as the ID
- Full page visible (not just the address block)
- Date visible and recent enough for the site’s rule
- Address format matches the profile (street, number, city)
If you have a bank PDF, upload the original PDF. It usually passes more smoothly than a photo of a screen.
The “One Clean Upload” Finish
Here’s the whole trick: make your upload boring. Perfect match, clean frame, clean light, original file. Do that once, and KYC stops being a loop of guesswork and retries.